Contact Us — Talk to the RaptorBit Team
Tell us what you need. A human on the RaptorBit AI team reads every submission — not a chatbot funnel. Average reply window is under 12 business hours. If it’s urgent, mark the subject accordingly and we triage it inside the day.
Send us a message
Please pick the right subject — it goes straight to the specialist on the team. The more context you give, the faster we can be useful.
Frequently asked contact questions
Short answers to the questions that come up before people even reach out. If your situation is more specific, use the form on the left — a human will read it.
Do I need an account before contacting you?
No. Anyone can send a message. If you already have a RaptorBit workspace, logging in before writing to us speeds up the triage because we can pull your account context automatically with your permission.
Can I schedule a live demo?
Yes. Pick “Platform demo request” from the subject menu and mention your preferred timezone. We’ll come back with three slots that match.
Do you offer phone support?
Phone support is routed through the executing broker, not directly through RaptorBit AI. We’ll always tell you in advance when a transfer is about to happen, and the broker representative is briefed on RaptorBit’s workflow.
I want to file an abuse report. What do I need?
Please include the account or URL you believe is affected, a short description of the behaviour and any supporting screenshots. The abuse policy explains the review timeline in detail.